A word from our CEO

Lisa Claes, CEO CoreLogic International

Lisa Claes
CEO CoreLogic International

As we commence 2021 with COVID-19 still disrupting but thankfully not destroying our communities, we are adjusting to our new way of living with its threat while also seeing some light at the end of the COVID-19 tunnel in Australia. 

We continue to weather the health crisis better than most countries, and now with a vaccine mere weeks away, it is encouraging to see workers returning to their offices, businesses re-opening and Australians able to get out and enjoy summer in this beautiful country of ours.

While community transmission rates for the coronavirus remain low, the economic aftermath will be felt and dealt with for many years to come, and the “next normal” is yet to be clearly defined. There are more challenges to come, and with them, there are also opportunities.

For the property market, COVID's clutches resulted in only a mild dip in values, but unprecedented volatility in the transaction space. Despite the volatility, Australia's residential property market showed remarkable resilience, with housing values falling by 'only' -2.1 per cent before rebounding strongly throughout the final quarter of 2020 as businesses, home buyers and households start to see a path forward and confidence and activity slowly begins to return to pre-pandemic levels.

CoreLogic is committed to helping our customers start to move forward with clarity and confidence to make your recovery as rapid and seamless as possible. Our unique, independent data and rich insights and solutions, are here to underpin your growth and success. Talk to us today about how we can help you work smarter and grow faster in 2021.

Warms regards,
Lisa Claes




Available support

Through data, analytics and connectivity, CoreLogic is uniquely placed to help your business and customers find solutions to the changes and challenges posed by the COVID-19 pandemic. Below are some of the more important measures we are implementing.  We will continue to update you as these evolve.

If you need more information, or if we can assist in any other way, don’t hesitate to reach out to your client account manager, or the Customer Call Centre on 1300 734 318. Alternatively, fill out the form here.



Helping our lenders, valuers and brokers and their clients

We are leveraging our unique platforms, data and analytics to find innovative ways to maintain home lending operations during this time. 

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Our initiatives include: 

  • Using remote digital valuation solutions to replace onsite inspections, including a customer portal that allows occupiers of the property to video stream and also add images 
  • Regular reporting on Automated Value Model (AVM) performance 
  • Working with regulatory bodies and LMI providers to ensure industry standards are met while making more desktop inspections possible.




Helping our real estate clients

In uncertain times, we continue to provide data solutions and insights that are easy to understand, and to help provide clarity about the property market.

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We are:

  • Hosting webinars where Tim Lawless, Research Director at CoreLogic, will share the latest insights on the impact of the crisis.
  • Developing personalised real-time dashboards for RP Data subscribers with additional data , including property searches, property views and CMAs 
  • Making our direct marketing tool, Marketing Direct, available to more of our customers so they can continue to connect effectively with their market to share insights during this period
  • Enhancing our Market Scorecard benchmarking tool to provide daily New Listings data for our valued franchise and boutique networks, allowing them to leverage data that can help them navigate these uncertain times.  



Helping our insurance industry partners

We are re-purposing our unique data sets and platforms to enable you to continue business in this rapidly changing environment.

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We are:

  • Providing solutions for remote collection of claims, and helping to keep services running while maintaining the safety of all involved
  • Assisting with insurance estimates through products like Commercial Estimator and Cordell Sum Sure, which will help relieve the pressure of turning around insurance estimates for property quickly in a time of heightened demand.



Assistance to government

Over the coming years Australians will reflect on their deeply personal experiences of a most unique phenomenon; a global event, unfolding on a national level and yet somehow touching our individual households. Each memory will be inimitable, crystalline. 

An economic, sociological and public health stress test, COVID19 is touching millions of Australian lives each day, and in ways we don’t yet understand. CoreLogic is uniquely positioned to provide answers, and is committed to supporting Government and the national interest as we jointly navigate this once in a lifetime crises. 

From a birds eye perspective, CoreLogic understands government at all Levels is prioritising its collective response to COVID19 from the perspective of three main pillars; (1) Public Health, (2) Macroeconomic Impacts, (3) Social Outcomes. Put another way, the goal is to keep Australians healthy, homed, and employed.

Our data is already shedding light on macro-economic trends, helping to inform government policy-making, and to shape long-term planning on the pandemic. That assistance is going to continue as we maintain our advisory role with key policy and decision makers in government and speak with government clients about developing solutions that will help them navigate the coming months. 


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