Managing technology change in the office can be challenging. Sometimes technology changes in the office can impact day to day activities. Plezzel Support team is here to help.
The Challenge
Due to a recent technology change in the office on another tech platform, normal day to day automated functions were impacted. As a result, manual processes were put in place by the client in the interim (whilst key functions were being restored).
The Solution
Our Support team placed themselves “in the shoes of the client”. The team researched the recent update and identified steps to accommodate the recent technology change.
Results
The Plezzel Support team worked with technology partners to resolve the problem and restore automation for the office.
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