Following on from our articles from the last two weeks, “Become a trusted adviser with RP Data”, here are a few more ways to increase client retention…
Keeping up-to-date on the property market might seem time consuming and you would probably prefer to be at the beach. However, there are many easy-to-use tools in RP Data that will assist you in adding value to your clients and becoming a trusted adviser. Here are some additional ways to increase client retention:
Establish and maintain your social media presence from one convenient location, custom made for property professionals and easily customised for finance brokers. It will help promote your brand to over 8 million Australians buying and selling property and is completely free as part of your RP Data subscription.
Becoming a trusted advisor means knowing your customer’s target property market profile and providing information to assist them in their decision making. You can do this in RP Data with the Suburb Scorecard which identifies activity levels in the market, percentage movement in property prices, volumes of sales and time on market. All of which assist in understanding what is happening in the market.
Understanding demand levels and clearance rates at auctions again provides information on how a particular suburb is performing.
…Stay tuned for more great tips early in the new year! Have a very merry Christmas and a happy New Year.